30-Days No Hassle Return Policy
If you're not satisfied with your purchase you may return the part for refund within 30 days of the delivery date subject to 20% handling fee. Parts must be returned in its original condition with all of our markings in place, return freight prepaid. Return Authorization number must be obtained from our sales or customer service department. Request has to be initiated via email stating the date of request.
In certain cases we may waive the handling fee, this will be determined at the time of the return.
All returns must be shipped via UPS or FedEx and you must keep your tracking number for the carrier you use. For parts that are shipped via Freight, you will have to package the part back in the crate or secure it on a palette.
Can I cancel my order?
|You can cancel your order free of charge as long as you do it before it ships out. Once order has shipped out, you can cancel the order subject to 20% handling fee. Cancellation request has to be initiated via email stating date of request.
alex j. (Sitejabber) 11/12/2015
I am really grateful to Kevin for helping me with my purchase of engine for my broken Isuzu Suv. My mechanic recommended new engine and I didn’t listen fortunately. I’ve purchase used one from CarMonkeys for 1/3 of the price. After 2 months of driving I have been proven right – there are no issues whatsoever.
Linda Smith (Google+) 11/10/2015
I’ve purchased used transfer case for my old ford pickup. Customer service helped me in selecting proper part and I had it delivered within a week. It was replaced by my mechanic and it works now. No problems.
Stella H. (Sitejabber) 11/05/2015
Replacement transmission for the Chevy a have come in a few days. It was old, over 15 years old but it works well. I am happy to have additional 5 years warranty in a case something fails. No problems so far, car is running strong and transmission is smooth.
James David (Google+) 9/25/2015
Few months ago I’ve purchased used transmission replacement for Audi A4 that I have for a few years. This used transmission worked for some time but recently started giving me problems. I contacted CarMonkeys and asked for my warranty – they have 5-years warranty for used parts. After sending them my mechanic invoice showing his diagnosis they accepted my claim and send me another transmission in few days. I am really happy with their prices and warranty.
Philip Join (Google+) 9/16/2015
After searching multiple websites and local salvage yards for used Honda Civic engine I decided to buy it from CarMonkeys. I’ve spoken with their customer service guy and he helped me a lot with decision what is the right engine for my car. I paid very reasonable price and got engine within 7 days. My mechanic installed in in 2 days and I can drive my car again. I can recommend their website.
Charles Stout (Trustpilot) 9/2/2015
Had to replace the transmission in my Toyota Camry.Ordered from Carmonkey and the order showed up fast. I've never bought used parts before but it worked out really well this time. I couldn't find parts cheaper anywhere else and there is also 5 year warranty. Happy with my purchase and will use/reccomend them in the future.
Nicholas Crishter (Google+) 8/21/2015
I’ve recently replaced transmission for my Nissan Sentra. I’ve ordered it from Car Monkeys and it arrived on time (4 days) and in good shape. I was a little afraid of used part but all went good. And the price was really below anything else I could find. And they have 5 years warranty. Overall I am happy.
Johan Holliday (Trustpilot) 8/19/2015
I had to replace transmission for BMW 328. Car is over 10 years old and it’s not worth that much so I was looking for inexpensive used transmission. CarMonkeys were able to send me one in 4 days and my mechanic replaced it in 3 days. Overall good experience and fast, prompt delivery of quality used part. They even offer 5-years warranty!